How to Create the Client Portal Access Role on the Livebox Streaming Server?

The Client Portal Access option can be used to permit the users permission to use Restream the Livebox server contents and to access the Livebox Video Conferencing app through the Client Portal login.

So, to create the Client Portal role and user for both restreaming & video Conferencing app, follow the below steps.

  • Go to Users& Roles from the navigation menu. 
users & roles
  • Go to ‘Add Role’ in User& Roles.
  • Then click the ‘Create Role Now’ button.
Livebox admin
  • A dialog box Add Role opens, where you can enter a role name.
  • Select Restream or Video Conferencing option under ClientPortal.
clientportal role
  • If you select Video Conferencing role, a few more options appear where you can select any of them based on your preference.


  1. Dedicated Conference– If you select this option, then the user can create video conferencing rooms within the limits you allocate.
  2. Shared– This option gives permission to make use of the video conferencing rooms created by the master admin. The user cannot create their own video conferencing rooms.
  3. Unshared– This one works the same as the Shared option but the only difference is, the user can make use only the available video conferencing rooms i.e, the video conferencing rooms not used by any other sub-users.

Then click the ‘Save’ button and the Client Portal Access role for Restream & Video Conferencing will be created successfully.

Now you have to continue this process by adding users to the role you have created.

  • So, go to Add User and click the “Create User Now” button.
Livebox user
  • A dialog box Add User opens, where you can enter the Username and Password and then select the role you have created.
clientportal user role
  • After selecting the Client Portal role you have created, you’ll be provided a few more options. they are: 
  1. Channels- You can select you streaming channels for the Restream Access.
  2. Push Destination Count- Push Destination count is the number of destination that the user gets the access to Live stream.
  3. Hide Embed Code- If you want to hide the embed code of the allowed streaming channel to your user, you can check the Hide Embed Code box.
  4. Video Conference Limit-  The number of conferences that the user is allowed to create while using the app.
  5. Total Limit- The total number of video conferences limit allotted to your server.
clientportal user

Then finally click the ‘Create’ button.

client portal

And now you can send the link to the Client Portal (e.g, along with the login credentials to your user.

How to Conduct Multi-Bitrate Streaming Using Livebox?

There are primarily two different ways to do adaptive bitrate streaming. One method is called Transcoding and the other method is using Multi bitrate streaming aka MBR. Transcoding is recommended in most cases since it is hassle-free and the conversion to multiple bitrates happens at the server end on the fly as you stream. Also, it can be turned on with a click of a button for any channel. If your Livebox does not have transcoding enabled, contact the Livebox team to upgrade to a box with transcoding, Also, Check out our other articles about the transcoding to learn more about transcoding.

As for Multi bitrate streaming, it has to be manually streamed in multiple qualities from the encoder, be it a hardware or software encoder. Some encoders support streaming in multiple qualities and some encoders don’t. For some software encoders, you may need to open multiple instances of the encoder on your PC. As for hardware encoders, MBR can be used only if the hardware encoder supports MBR.

In this article, we’re going to see how to achieve MBR using the encoder provided for download along with your Livebox server.

  • Go to Manage Channels from the navigation menu. Under manage channels select Multi-Bitrate.
multi-bitrate streaming
  • On Multi-Bitrate page, select your channel and turn on multi-bitrate.
Select channel
  • Once you turn on Multi-Bitrate, new preset options will appear. You can set the required resolution and click the “Save” button.
set preset in Multi bitrate streaming

Note: You also have options to edit or set your required preset.

  • Once you click save, RTMP URLs for your resolution gets listed below. Make a note of the required RTMP links and click “Save”.
  • With each URL of definite qualities (resolutions), the player will adjust video quality to that of viewers bandwidth.

*The first given URL is the RTMP URL of your channel. The remaining URLs are RTMP URLs with resolutions.

Note: The RTMP URL should be used to initiate the live streaming on your server channel. And the other RTMP URLs of resolutions can be used to deliver the same streaming content in different resolutions. 

  • After clicking save, give Service Restart to get your changes applied. 
service restart
  • Now on your preferred encoders, add a source either from your camera device or any video files.
  • Then copy-paste the RTMP URL and other streaming URLs of resolutions on your encoder stream settings
multi bitrate streaming

(The highlighted part of the streaming URL is the Stream key)

  • To view your live MBR streaming status with the definite video quality, go the Livebox Dashboard and check on the player for your resolutions. 
streaming in different resolutions
  • Then go to Viewers Report to check the RTMP stats of your streaming channel. It shows audio and video bitrate of your channel. 

You have successfully did Multi-bitrate streaming.

How to start the live streaming on RTMP Channels using the New Livebox Encoder software?

To start live streaming using the Livebox Encoder software,

  • Install the Mixer and Playout software from the Livebox streaming server.
  • (Account Settings – Download – Studio (for PC Users) / Android (for Android Users)
  • Generate the unique pin to access the software every time you want to live stream using the Mixer and Playout software.

Note:  You can capture the source from your camera or you can use the playout to take your source for encoding. 

  • So, after setting up the camera or adding the streaming source using the playout, open the Encoder window.

Note: You have to first set up your streaming capturing device (camera or playout settings) and then move on to the encoder settings window.

Livebox Encoder software

In the Encoder settings,

  • Select your Video Device i.e., the device from which you are taking the video source for live streaming.
  • And the same applies to the Audio Device.
  • Then enter the RTMP URL of your streaming channel.
  • Set your preset.
  • Uncheck the mute option to enable your streaming audio.
  • Then finally click on the “Start” button to start the live streaming.
Encoder software from Livebox
  • Your live streaming is about to START.
New version encoder software from Livebox

You can now check on your streaming channel. The live streaming will happen successfully on your streaming channel.

How to Create a Sub-user on the Livebox Streaming Server?

  • Go to System from the navigation menu. Under system select Users & Roles.
sub-user and roles
  • In users & roles, go to ‘Add Role’ and click the ‘Create Role Now’ button.
Livebox admin
  • A dialog box ‘Add role’ gets opened.
  • In ‘Add Role’, enter a role name for your user.
  • Then on the Livebox Access, select the ‘Admin’ option to give admin control to your sub-user.
Livebox admin access
  • After selecting the admin option, a few more options appear, where you can Select Livebox services for the Livebox Access role.
  • Then click on the ‘Save’ button.
Livebox permission
  • The role of the Livebox access is created. Now go to ‘Add User’ and create a user for the Livebox access role.
Livebox user
  • Enter Username and password for your user.
  • Then select the role you have created by clicking the drop-down menu.
Livebox access
  • Then you have to set the Videoconference Limit i.e., the number of conferences that the user is allowed to create while using the Livebox Videoconferencing app.  
  • Then click the ‘Create’ button.
Livebox user role
  • Now go to ‘User List’, where you can view the Livebox Access role for your user is added successfully.
Livebox admin role

Provide the credentials to your user

How to Install and Use the Online Word Processor App on Livebox?

The Document App installed from Livebox is a collaborative word processor where multiple users can join the documentation to make a combined proposal. The bonus factor of using this online word processor is, you can centrally store all the created documents in one place. Every time you create/open a document, a unique URL generated, so that you can access the same document again whenever it is required. So, next time when you plan a proposal/project related to your business/company, you can store all the documents in one place for there is no need to save using multiple shared folders or folders within the multiple systems.

online word processor

You can now install the Document app within the Livebox server app store and start the real-time interactive documentation with your peers.So, next time when you plan a proposal/project related to your business/company, you can store all the documents in one place for there is no need to save using multiple shared folders or folders within the multiple systems.

  • Using this Document app, you don’t necessarily have to log in with your credentials. It is just enough to get into the app’s usage by giving the document/proposal/project/article name.
  • The Document app in Livebox app store works similar to the Word document additional with multi-user specifications.
  • You can share the document link with your friends, colleagues, partners to plan the project/business proposals.

Now let’s see how the document app works,

  • On the right corner of the document window, you can give your user/chat name. If any of your peers join the documentation, then they too will be listed in the user list.
get started with online word processor
  • You can also adjust your texting color. The color you give to your texts is important as the texts by different users are represented in different colors. 
online word processor from Livebox
  • Before the documentation, you have to go through a few settings. So, click on the gear icon from the top right corner, where you can manage settings including texts font style.  
  • To start documenting along with your peers, you can click the highlighted icon from the top right corner to copy the link and send it your friends/colleagues/partners. This link is also used to navigate back to the same document whenever it is required. 

Note:  Make a note of this link to access the created document whenever it is required.

Livebox online word processor
  • You can also share the made document on your websites/blogs by using the given Embed URL.
  • And when any of your peers join the document using the given link through their browsers, they will be listed in the user list.
users on online word processor
  • Now you can start documenting with your peers. The content contributions will be in colors representing the users and their ideas distinctively.
document app from Livebox
  • There is also an option to export or import documents by clicking the highlighted icon from the top right corner.
export-and-import option on Livebox Word processor

So, with the document app, you can collaboratively plan your conference proposals, business projects with your peers in real-time. 

How to Embed Livebox Live Chatting on Websites/Blogs?

In Livebox, live chatting between the event organizer, channel owner or the Livebox admin with viewers can be easily done with the following steps.

  • Go to Channel Dashboard from the navigation menu.
  • Inside the chatbox, you can enter your name. And then you can type your message in the message bar.
chat on Livebox
  • Then click the send button to send your message.
live chatting on Livebox
  • To delete your messages, you can click and use the delete button.
live chat broadcast on Livebox
  • Now to embed your chatting session on your blogs or websites, first select your streaming channel on which you are conducting the live interaction.
Select channel
  • And then click the Embed Code button of that streaming channel.
embed code
  • You’ll get the embed codes for your player as well as the chat. To get the chat embed code, scroll down and based upon whether your site is secure or not, you can prefer between the Embed Code and the Secure Embed Code.

Note:  If your site is secure i.e, https encrypted, then you can use the Secure Embed Code to embed your chatting session on your blogs or website. If your site is not secure, then you can go on with the normal Embed Code.

embed code for Livebox chat

On embedding the chat embed code on your blogs or websites, your viewers can also join you on the live interaction session.

How to Create an IPTV Mobile App for the Livebox TV Station Set-up?

With the APK Builder provided by Livebox, you can create mobile apps for your IPTV set-up and even for the viewers to view all the live streams you can create a single page app to stay updated with your live streams right from their mobile devices.

To create a mobile app for your IPTV set up,

  • Install and open the APK builder app.
  • If you want to create an app for your IPTV broadcasts, then click “Create an App” under Livebox TV.
  • In the App Creation Form, give app name, display name, app description.

Note:  In App Name, there shouldn’t be any space or special characters given.

  • In the Server URL, the app creation form will automatically read your server URL and display it on the bar.
  • Then browse and set your app icon and logo.
  • Then finally click on the “Generate App”.
  • Your app creation process begins and when it says at the end like “Click the below button to download APK”, click on the “Download APK”.
  • The app gets downloaded to your PC downloads in the zip file format.
  • Unzip the file, where you can use the Testing.apk to test the app on your device and Release.apk to upload your app on the play store.
Apk Builder

Creating a mobile app with Livebox is easy and only a few step process where you can develop a mobile by yourself.

How to Re-stream on Facebook Using the Livebox Client Portal?

The sub-user created by the Livebox admin can access the Client Portal and re-stream the live videos running on the Livebox server channel to their desired destinations. The destination could be anywhere, like Facebook, Periscope, YouTube, Twitch, RTMP servers, and other streaming platforms.

So, to start re-streaming the Livebox server channel content on Facebook, the sub-user have to log in the Client Portal with the credentials provided by the admin.

  • Enter your username and password and then give Login.
Client-Portal login
  • You can click the ‘Add Destination’ button located on the right side or the thunder button on the left side to select your destination.
clientportal restreaming
  • A dialog box ‘Share on’ with several destinations shows up. As you wanted to stream live on Facebook, select the Facebook option and then click Push live stream to Facebook to get connected to Facebook.
facebook live stream

Note:  If you select the option Automatically TURN ON when adding push value, the live stream will automatically begin to happen on your Facebook destination once the live streaming set-up is done. Otherwise, you have to manually turn on the push value followed by giving Go Live on Facebook live streaming settings page.

automatic turn on of live streams
  • Once you select Push live stream to Facebook, a pop-up notification on the top left of your browser appears, on which you can give ‘Always allow’ and click ‘Done’.
  • Client Portal is now connected to your Facebook and it opens your Facebook login page. So, log in to your Facebook.
facebook login
  • Select where you want to post your live video and give ‘Next’.
live stream on facebook using Livebox
  • Once you click the ‘Next’ button, a Connect your Live stream to the Live API Facebook page opens, you can minimize the window to see your Facebook destination being added in the push destination.
facebook live streaming

Note:  If you haven’t enabled the Automatically Turn On when adding push value option, then Turn on the button on your destination when you really wanted to re-stream to your Facebook destination.

  • Then go to Facebook, where it starts to fetch your Livebox contents for streaming.
  • Your contents are now fetched, so you can give nice description and title to your stream and also decide the audience to share your live stream with.
facebook live
  • Then click Go Live which is located in the bottom right corner. You have done your Facebook re-stream successfully.

Note: Unless you click on the Go Live button, the live streaming won’t happen on your Facebook timeline.

facebook streaming
  • You can check your re-stream on your Facebook timeline.
go live on facebook

You have successfully re-streamed on Facebook from the Livebox Client Portal.